What we do

DEFEND is dedicated to assisting organisations in improving their cybersecurity resilience and protecting their assets from the ever-evolving nature of cybersecurity threats.

The challenge for organisations is where and how to invest in improving their defences in an environment that will always be budget constrained.

We aim to establish long-term partnerships with our customers and tailor our approach as we join them on their cybersecurity journey.

Our commitment is to provide measurable improvements in cybersecurity controls, threat mitigation, and risk management for every investment our customers make.

We acknowledge that each organisation’s journey is unique, requiring a deep understanding of their strategy, assets, regulatory environment, threat landscape, capabilities, and partnerships. Our team combines DEFEND’s knowledge and intellectual property with years of experience to guide and support organisations transparently and effectively.

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The Four Areas of a Cyber Resilience Journey

Building cyber resilience is an ongoing journey, not a one-time task. It involves making cyber resilience a fundamental part of an organisation’s DNA. This journey is a continuous cycle of improvement, with organisations regularly assessing and enhancing their controls to mitigate threats.

At DEFEND, we focus on four key areas within this journey. Our partnership with customers typically starts with one area and expands as our relationship develops. The key is to maintain flexibility and support for changing organisational needs collectively with our customers.

Each of these areas can be elaborated upon as follows:

Cyber Resilience Cycle

  • Plan

    Benjamin Franklin’s wisdom, “if you fail to plan, you plan to fail,” applies to cybersecurity just as it does to other aspects of an organisation.

    DEFEND offers comprehensive assessments, from high-level snapshots using DEFEND Cyber 7, CIS18, or Essential 8 to more detailed evaluations using standards like NIST Cybersecurity Framework, ISO27001, NIST SP800-53, and NZISM.

    We cater to various industry verticals, including financial, health, operational technology, defence, and global-specific standards. This foundational input, coupled with our understanding of the threat landscape, your organisational strategy, and risk tolerance, guides your cybersecurity journey.

    We assist in defining, implementing, and managing cybersecurity governance, establishing forums, policies, standards, and crucial capabilities like risk assessments, technical reviews, and incident management. Additionally, we offer robust training and awareness programs to foster a cybersecurity culture within your organisation.

  • Transform

    Whether you’re at the beginning or well into your cyber resilience journey, introducing new people, processes, and technologies requires a structured transformation program for success. 

    We specialise in helping to shape and execute these programmes, offering support within your existing structure or taking the lead. Collaboration is key, and we openly share our knowledge to enhance your cybersecurity controls and resilience.

    We tailor our Cybersecurity Transformation Framework to your organisation’s needs, ensuring alignment with your operations and desired outcomes. Our experienced Delivery Leads oversee the process, ensuring alignment with strategy, architecture, development lifecycles, design governance, change control, and operational handover.

  • Operate

    Change and transformation require effective management and operation. In a resource-constrained market and rapidly evolving technology landscape, retaining and nurturing skilled professionals and maintaining operational documentation can be challenging.

    Our transformation services establish operational frameworks, guidelines, and documentation that can be handed over to your teams, your partners, or us. We offer comprehensive operational support services covering all cybersecurity needs, tailored to your compliance requirements or in collaboration with your partners.

    We provide a Cybersecurity Operations Framework supported by our transparent Cybersecurity Operations Manual to ensure a seamless operating model. Our flexible service options encompass competitive pricing through service provider licensing models and assistance with existing infrastructure or on-premises systems.

    Recognising the diversity of existing technologies and legacy environments in organisations, we bring a wide range of skillsets to provide support, even on a time and materials basis. Our Intelligent Cybersecurity Ecosystem (iCE) offers end-to-end operational support, including specific domain and technology areas like network security, cloud security, endpoint management, control systems security, and productivity applications. Additionally, our Find & Remediate (FiRe) offering enhances application security testing and secure development support. All of this is bolstered by our world-class threat management solution, SHERLOCK, offering the latest threat intelligence, attack surface monitoring, and exposure visibility.

  • Assure

    Effective cyber resilience requires planning, transformation, and operations to ensure control effectiveness, maintenance, and continuous improvement. Our assurance services evaluate control effectiveness, limit threat exposure, and reduce organisational risk.

    We offer assurance framework setup, diverse testing, and periodic or ongoing services, ranging from penetration testing to simulations, and control effectiveness assessments. The goal is to instil confidence that your controls enable your organisation to focus on its core mission and objectives.

  • Plan

    Benjamin Franklin’s wisdom, “if you fail to plan, you plan to fail,” applies to cybersecurity just as it does to other aspects of an organisation.

    DEFEND offers comprehensive assessments, from high-level snapshots using DEFEND Cyber 7, CIS18, or Essential 8 to more detailed evaluations using standards like NIST Cybersecurity Framework, ISO27001, NIST SP800-53, and NZISM.

    We cater to various industry verticals, including financial, health, operational technology, defence, and global-specific standards. This foundational input, coupled with our understanding of the threat landscape, your organisational strategy, and risk tolerance, guides your cybersecurity journey.

    We assist in defining, implementing, and managing cybersecurity governance, establishing forums, policies, standards, and crucial capabilities like risk assessments, technical reviews, and incident management. Additionally, we offer robust training and awareness programs to foster a cybersecurity culture within your organisation.

  • Transform

    Whether you’re at the beginning or well into your cyber resilience journey, introducing new people, processes, and technologies requires a structured transformation program for success. 

    We specialise in helping to shape and execute these programmes, offering support within your existing structure or taking the lead. Collaboration is key, and we openly share our knowledge to enhance your cybersecurity controls and resilience.

    We tailor our Cybersecurity Transformation Framework to your organisation’s needs, ensuring alignment with your operations and desired outcomes. Our experienced Delivery Leads oversee the process, ensuring alignment with strategy, architecture, development lifecycles, design governance, change control, and operational handover.

  • Operate

    Change and transformation require effective management and operation. In a resource-constrained market and rapidly evolving technology landscape, retaining and nurturing skilled professionals and maintaining operational documentation can be challenging.

    Our transformation services establish operational frameworks, guidelines, and documentation that can be handed over to your teams, your partners, or us. We offer comprehensive operational support services covering all cybersecurity needs, tailored to your compliance requirements or in collaboration with your partners.

    We provide a Cybersecurity Operations Framework supported by our transparent Cybersecurity Operations Manual to ensure a seamless operating model. Our flexible service options encompass competitive pricing through service provider licensing models and assistance with existing infrastructure or on-premises systems.

    Recognising the diversity of existing technologies and legacy environments in organisations, we bring a wide range of skillsets to provide support, even on a time and materials basis. Our Intelligent Cybersecurity Ecosystem (iCE) offers end-to-end operational support, including specific domain and technology areas like network security, cloud security, endpoint management, control systems security, and productivity applications. Additionally, our Find & Remediate (FiRe) offering enhances application security testing and secure development support. All of this is bolstered by our world-class threat management solution, SHERLOCK, offering the latest threat intelligence, attack surface monitoring, and exposure visibility.

  • Assure

    Effective cyber resilience requires planning, transformation, and operations to ensure control effectiveness, maintenance, and continuous improvement. Our assurance services evaluate control effectiveness, limit threat exposure, and reduce organisational risk.

    We offer assurance framework setup, diverse testing, and periodic or ongoing services, ranging from penetration testing to simulations, and control effectiveness assessments. The goal is to instil confidence that your controls enable your organisation to focus on its core mission and objectives.

The DEFEND Way is our commitment to excellence in everything we do.

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